Information and Support Officer

To deliver high quality, emotional support and information about lymphoma as well as manage the engagement and distribution of information materials to healthcare professionals.

Full–time (35 hours), based at our office in Aylesbury
Salary of £20,000 to £23,000 per annum (depending on experience)

The Lymphoma Association is a national charity which provides information and support to people affected by lymphoma (lymphatic cancer) – the fifth most common cancer in the UK. We also work with and support the healthcare practitioners who care for lymphoma patients.

We are looking for an Information and Support Officer to join our team during an exciting phase of growth, with new plans and initiatives being launched in the areas of support services, publishing, training and education.

The role requires someone with an experience of working in a helpline, support or customer services environment and who has communication and interpersonal skills, as well as being highly organised.

The Lymphoma Association has a positive and compassionate culture. Our vision, mission and values are embedded in all that we do.

 Our vision
Everyone affected by lymphoma will receive the best possible support, treatment and care.

 Our mission 
Through information, education, support and influence, we will make sure no-one has to face their lymphoma alone.

 Our organisational values 
The Lymphoma Association works to a clear set of values in everything that it does.

Staff receive excellent benefits such as generous annual leave entitlement, enhanced entitlements to sick pay and maternity/paternity/adoption leave and pay, and access to a life assurance and permanent disability insurance scheme.

Job description

Lymphoma Association overview

Application form

Equal opportunities and diversity form

If you would like to apply for the role, please complete the Application Form. Candidates’ applications will be scored by their ability to demonstrate how they meet the criteria of the Person Specification in the Job Description. Please email your application to 

Closing date for applications is 5pm, Friday 2 March 2018. Interviews to be held in Aylesbury on Wednesday 14 March 2018.

If you have any queries about the application process, please contact Non Kinchin-Smith, HR Officer 

We are an equal opportunities employer and encourage applications from all sections of society. 

The Lymphoma Association is a registered charity in England and Wales (1068395) and in Scotland (SC045850).